Shellback Scavenger Terms of Service

Version 2026-10-21 · Last updated October 21, 2026

These Terms of Service (“Terms”) govern your purchase and use of Shellback Scavenger (the “Service”), a lead-generation subscription provided by Shellback SEO LLC (“Shellback,” “we,” “us”). By checking the box at checkout, paying for, or using the Service, you (“Customer,” “you”) agree to these Terms. If you are agreeing for a company, you confirm you have authority to bind that company.

The short version: We deliver sales opportunities. We do not guarantee that any lead will answer, buy, or produce revenue. Your results depend on your offer, pricing, follow-up and market. You are responsible for how you contact leads and for following the laws that apply to your outreach. Fees are not refunded based on sales results.

1. The Service

Shellback delivers lists of prospective customers (“Leads”) for the industry, buyer types and territory you describe. Deliveries are scheduled for Monday and Thursday, excluding U.S. federal holidays. Your first delivery comes on the next scheduled day after setup, and setup takes at least one business day after payment. On the Leads + Outreach plan, Shellback also drafts outreach messages for your approval. Delivery days, Lead volume and Lead mix can vary with your market, territory and targeting, and no minimum number of Leads is guaranteed.

2. No guarantee of sales or results

  • Leads are opportunities, not commitments. A Lead is not an indication, prediction or promise that the person or business will respond, need your services, buy from you, or generate any revenue.
  • Shellback makes no guarantee of any number of appointments, sales, revenue, return on investment, or business outcome.
  • Any example, sample or past result is illustrative only and does not predict your results.

3. Lead information and accuracy

Leads come from publicly available information as of the time we compile them. Businesses change their phone numbers, staff, plans and circumstances, so information can be outdated, incomplete or inaccurate. We make reasonable efforts at accuracy, but Leads are provided “AS IS,” without any warranty of accuracy, completeness, availability or fitness for a particular purpose. We do not guarantee that a Lead is exclusive to you.

4. Your responsibilities and compliance

  • You are solely responsible for deciding whether and how to contact any Lead, and for all communications you send or approve.
  • You agree to follow every law that applies to your marketing and sales activity. This includes, without limitation, the Telephone Consumer Protection Act (TCPA), the Telemarketing Sales Rule and National Do Not Call Registry requirements, the CAN-SPAM Act, state telemarketing, texting and privacy laws, and the rules of any platform you use (for example, LinkedIn).
  • You will not use Leads for unlawful, harassing, deceptive or discriminatory purposes. You will not resell, sublicense or publish Leads or deliverables.
  • On the Leads + Outreach plan, messages are sent only after you approve them. By approving a message, you confirm its content is accurate and lawful, and you take responsibility for it.

5. Fees, billing and cancellation

  • Plans: Scavenger Leads at $300 per month and Scavenger Leads + Outreach at $750 per month, plus any applicable taxes. Prices may change with 30 days’ notice.
  • Fees are billed monthly in advance. Your first month is due at checkout.
  • You may cancel anytime by emailing dev@shellbackseo.com before your next billing date. Cancellation takes effect at the end of the current paid month, and Service continues until then.
  • No refunds: Fees for a month that has started are non-refundable, including partial months. Refunds are never based on the number of sales, responses or results you receive.
  • If a payment fails or is reversed, Shellback may pause the Service until your account is current. You agree not to dispute a valid charge for Service that was delivered.

6. Ownership and confidentiality

You may use delivered Leads and drafts for your own business while subscribed, and afterward for Leads you already received. Shellback keeps all rights to its methods, tools, sources, processes and software, which are confidential. Nothing in these Terms gives you any right to them, and you agree not to reverse-engineer or copy the Service.

7. Disclaimer of warranties

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICE AND ALL LEADS AND DELIVERABLES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” SHELLBACK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT.

8. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SHELLBACK WILL NOT BE LIABLE FOR ANY LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, OR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES. SHELLBACK’S TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICE WILL NOT EXCEED THE FEES YOU PAID FOR THE SERVICE IN THE ONE (1) MONTH BEFORE THE EVENT GIVING RISE TO THE CLAIM.

9. Indemnification

You agree to defend, indemnify and hold harmless Shellback and its owners, employees and contractors from any claims, fines, damages and costs (including reasonable attorneys’ fees) that arise from your use of Leads, your communications or outreach (including messages you approved), or your violation of these Terms or any law.

10. Changes and termination

Shellback may update these Terms by posting a new version on this page. Changes apply starting with your next billing period. Shellback may suspend or terminate the Service if you breach these Terms or misuse Leads.

11. Governing law

These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Laramie County, Wyoming, and each party consents to that jurisdiction.

12. General

These Terms are the entire agreement between you and Shellback about the Service. If any part of these Terms is found unenforceable, the rest stays in effect. A failure to enforce any provision is not a waiver of it.

Contact

Shellback SEO LLC · Parker, CO 80138 · dev@shellbackseo.com